Frequently Asked Questions

Can I clean pearls with a Connoisseurs Jewelry Cleaner?

Yes, we recommend using our Connoisseurs Delicate Jewelry Cleaner or Connoisseurs Dazzle Drops Advanced Jewelry Clean...

Can I mix jewelry metal types together during cleaning?

We don’t recommend mixing metal types together because some metals can discolor. To best determine what metal your je...

Can I use dish soap, toothpaste or a household cleaner to clean my jewelry?

It is a common myth that you can use dish soap, toothpaste or other household cleaners to clean jewelry. However, the...

Can I use jewelry cleaner on my opal pendant or any other soft stones?

When cleaning jewelry with soft stones such as opals, onyx, or pearls use Connoisseurs Delicate Jewelry Cleaner or Co...

Can I wash a Connoisseurs Polishing Cloth and reuse it?

The polishing cloth should never be laundered since that will remove the polishers that are impregnated within the cl...

Do I have to clean sterling silver only with Connoisseurs Silver Jewelry Cleaner?

We are often asked if sterling silver jewelry should only be cleaned with our Connoisseurs Silver Jewelry Cleaner. Ac...

Do the Locking Earring Backs stay in place when I take my face mask on and off?

Yes, the Gold and Silver Locking Earring Backs will stay in place even if your face mask snags on the earring.

How do I clean my pandora bracelet?

Pandora jewelry made of gold with gold charms can be cleaned with Connoisseurs Fine Jewelry Cleaner. Pandora jewelry ...

How often should I clean my diamond ring?

Diamonds are defined as precious because of their rarity and beauty, however if they have dirt built up from oils, lo...

If I have silver with gemstones what silver cleaner do I use?

If your silver jewelry has gemstones, use Dazzle Drops Silver Jewelry Cleansing Crème. The drops will clean silver an...

Is a Connoisseurs jewelry cleaner safe to use on my jewelry?

Connoisseurs jewelry cleaners are formulated specifically to be safe to use on jewelry. It’s important, however, that...

Is there a warranty on a Connoisseurs jewelry cleaning appliances?

Yes, there is a full two year warranty on Lasonic Safewave Jewelry Cleaner and one year warranty on LaSonic Jewelry C...

Should I worry that my fingers get black when I use a Connoisseurs Jewelry Wipe?

No, you should not worry about the black on your fingers when cleaning with your Connoisseurs Jewelry Wipes. The blac...

What Connoisseurs Jewelry Cleaner should I use on my semi-precious, delicate and soft gemstones?

For softer gemstones and other materials, such as opals, onyx, turquoise, mother of pearl and coral we recommend usin...

What happens if I leave my jewelry in the cleaner too long?

The recommended time to leave your jewelry in the jewelry cleaner is specified on the directions of each dip product....

What happens if I put other jewelry other than sterling silver in the silver jewelry cleaner?

If you put other types of jewelry other than sterling silver in the silver cleaner a chemical reaction can occur that...

Where can I buy Connoisseurs Jewelry Cleaner?

Connoisseurs is carried in tens of thousands of retail venues worldwide–big box retail stores, independent jewelry st...

Where can I find out what product to use on each type of jewelry I own?

View our Cleaning Chart to get product types for specific types of jewelry. Check out the Connoisseurs Clean Edit and...

Which Connoisseurs jewelry cleaners are best for travel?

We recommend traveling with jewelry cleaner for quick touch ups. Connoisseurs Jewelry Wipes, or Diamond Dazzle Stik c...

Which jewelry cleaner should I use for my jewelry?

It’s important to choose the proper jewelry cleaning treatment. Professionals recommend having a selection of jewelry...

Why do I see white crystals or white sediment in the Silver Jewelry Cleaner?

There is no need to worry if you see crystals or white sediment in the Silver Jewelry Cleaner this is normal, and the...

Will Connoisseurs Precious Jewelry Cleaner clean the tarnish from my silver bracelet?

Connoisseurs Precious Jewelry Cleaner will clean the silver bracelet but it will not take off any tarnish. To remove ...

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Frequently Asked Questions

Can I clean pearls with a Connoisseurs Jewelry Cleaner?

Can I mix jewelry metal types together during cleaning?

Can I use dish soap, toothpaste or a household cleaner to clean my jewelry?

Can I use jewelry cleaner on my opal pendant or any other soft stones?

Can I wash a Connoisseurs Polishing Cloth and reuse it?

Do I have to clean sterling silver only with Connoisseurs Silver Jewelry Cleaner?

Do the Locking Earring Backs stay in place when I take my face mask on and off?

How do I clean my pandora bracelet?

How often should I clean my diamond ring?

If I have silver with gemstones what silver cleaner do I use?

Is a Connoisseurs jewelry cleaner safe to use on my jewelry?

Is there a warranty on a Connoisseurs jewelry cleaning appliances?

Should I worry that my fingers get black when I use a Connoisseurs Jewelry Wipe?

What Connoisseurs Jewelry Cleaner should I use on my semi-precious, delicate and soft gemstones?

What happens if I leave my jewelry in the cleaner too long?

What happens if I put other jewelry other than sterling silver in the silver jewelry cleaner?

Where can I buy Connoisseurs Jewelry Cleaner?

Where can I find out what product to use on each type of jewelry I own?

Which Connoisseurs jewelry cleaners are best for travel?

Which jewelry cleaner should I use for my jewelry?

Why do I see white crystals or white sediment in the Silver Jewelry Cleaner?

Will Connoisseurs Precious Jewelry Cleaner clean the tarnish from my silver bracelet?

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